Your privacy is more than a legal obligation to us — it is the foundation of trust between abn8 and every member. Learn exactly how your information is collected, used, and protected.
Every step of your data management is designed to ensure security, transparency, and full control remain in your hands.
All communications between your device and abn8's servers are protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Abn8 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes.
You have the full right to access, correct, or request deletion of your personal data at any time through abn8's official support channels.
Member data is stored on servers protected by multi-layered firewalls with strictly limited physical and digital access for authorised staff only.
Abn8 only retains your personal data for as long as it is needed for the stated purposes. Data that is no longer required is securely deleted in accordance with standard procedures.
All data management practices at abn8 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Department of Personal Data Protection.
When you register and use the abn8 platform, we collect several categories of personal information to ensure a secure, efficient service that meets your needs as a member.
Registration Information: This includes your full name as shown on your identification document, active mobile number, email address, date of birth, and encrypted account password. This information is required to create a valid account and complete the KYC (Know Your Customer) verification process.
Financial Information: To process deposits and withdrawals, we collect your bank account number, bank name, account holder name, and the digital wallet information you use. abn8 does not store credit card or debit card details directly — all payments are processed through trusted third-party payment providers.
Usage Information: We record data on how you use the platform, including betting and game records, deposit and withdrawal history, login timestamps, IP address, and device type. This data helps us detect unusual activity and protect your account.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC number, date of birth | KYC verification, account security |
| Contact | Email, phone number | Communications, notifications, support |
| Finance | Bank account, transaction records | Payment processing, audits |
| Technical | IP address, browser type | Security, fraud detection |
| Behaviour | Game records, session time | Responsible gaming, personalisation |
Abn8 uses your personal data responsibly and only for legitimate purposes. Every use of data has a clear legal basis under Malaysia's Personal Data Protection Act 2010.
Abn8 does not share, sell, or disclose your personal information to third parties except in the following circumstances required for platform operations or mandated by law.
Service Providers: We share necessary information with service partners directly involved in abn8's operations, including payment providers such as DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. Sharing is limited strictly to what is required, and all service providers are bound by confidentiality agreements.
Game Providers: Third-party game software providers may receive technical data required to verify game outcomes and prevent fraud. No financial information or full identity details are shared for this purpose.
Legal Requirements: abn8 will disclose personal information if required by a court order, direction from a lawful authority, or as part of a legally permitted financial crime investigation.
The security of your personal data is abn8's highest priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against unauthorized access, loss, or misuse.
Abn8 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions smoothly, and understand usage patterns on an aggregate basis.
Essential Cookies: These cookies are required for the platform's core functions, such as maintaining your login session, remembering your language preference, and ensuring account security. The platform will not function properly without these cookies.
Performance Cookies: These cookies collect information about how you use the platform — which pages you visit most often, how long you spend on them, and any errors that occur. All data is processed anonymously for the purpose of platform improvement.
Functional Cookies: These cookies allow the platform to remember your preferences — such as display layout, favourite games, and other settings — to deliver a more personalised experience.
As an abn8 member and as a data subject under Malaysia's Personal Data Protection Act 2010, you hold important rights regarding the personal data we collect and process.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction at no charge.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.
You may request your data in a machine-readable format for transfer to another service provider.
Where data processing relies on your consent, you may withdraw that consent at any time.
Abn8 only retains your personal data for the period necessary to fulfil the purposes stated in this privacy policy, or for as long as required by applicable law.
Active account information is retained for as long as your account remains active and for the required period following account closure to fulfil legal obligations. Under anti-money laundering regulations applicable in Malaysia, certain financial records must be kept for a minimum of five years from the date of the transaction.
Technical data such as access logs and session records are typically retained for 90 days before being automatically deleted, unless related to an ongoing security investigation. Marketing data tied to your consent is retained until you withdraw that consent.
The abn8 platform may contain links to certain third-party websites or services. abn8's Privacy Policy applies solely to the abn8 platform itself and does not cover the privacy practices of any external websites or services you may access through those links.
Abn8 is not responsible for the content, privacy policies, or security practices of third-party websites. We encourage you to read and understand the privacy policy of any other website before providing them with any personal information.
Abn8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological developments. The most recent update date will always be displayed at the top of this document.
When significant changes are made to how we handle your personal data, abn8 will provide clear notice to members via in-platform notifications, email, or a login message display at least 7 days before the changes take effect.
Continued use of the abn8 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they come into effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by abn8, our team is ready to assist you.
If you are not satisfied with abn8's response to your privacy concern, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP), the country's official data protection regulatory body.
The Personal Data Protection Act 2010 (PDPA) is the primary legislation governing the collection and processing of personal data in Malaysia. abn8 fully complies with all principles set out in the PDPA, including the general principle, notice and choice, disclosure, security, data integrity, access, and data retention.
We ensure that all staff handling member personal data undergo regular data protection training and understand their responsibilities under the PDPA.
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Full data protection | SSL encryption | PDPA 2010 compliance